Practice Management Services
Mission Statement
To help physicians thrive by giving them the support, resources, and freedom to focus on what matters most: caring for their patients, advancing their practice, and making a lasting difference in their communities.
Reliable Service. Real Results.
Santé Health System provides the administrative and operational infrastructure that empowers physicians to focus on delivering exceptional patient care. We are committed to providing outstanding service to our patients, clients, and health plan partners. As a Physician Workforce Multiplier, Santé enhances practice efficiency, expands capacity, and enables physicians to serve more patients while maintaining a high standard of care.
Vision
To create a future where physicians have the support, independence, and opportunity to grow their practice, deliver exceptional patient care, and build healthier communities in the Central Valley.
Are You Experiencing These Challenges While Running or Starting Your Medical Practice?
If so, Santé Practice Management Services may be the solution for you!
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Employee Relations & Human Resource Challenges – Managing employee issues, hiring, policies, and other HR responsibilities can be time-consuming and overwhelming. Let our experienced team help you navigate these challenges.
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Decreased Revenue – Are you working harder while seeing less financial return? We can help identify opportunities to improve your practice's operational and financial performance. Our clients have experienced significant revenue growth.
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Information Technology Challenges – Reliable technology and responsive IT support are essential to keeping your practice running efficiently and securely. Our IT professionals can help keep your systems—and your practice—running smoothly.
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Billing & Collection Burdens – Effective billing and collections are critical to maintaining a healthy revenue cycle and maximizing your practice's financial performance. You work hard to provide exceptional care-we work hard to help ensure you are paid what you deserve.
Santé provides the experienced support, resources, and expertise you need behind the scenes—so you can focus on what matters most: your patients and your practice.
Practice Management Operations
Our Practice Management department has listened to the needs of our physicians and partnered with their practices to deliver comprehensive operational support, strategic guidance, and tailored solutions for more than 30 years. We strongly believe in physicians maintaining their independence, and we work alongside each practice to help them achieve their goals. Whether it’s improving efficiency, enhancing the patient experience, supporting financial growth, or pursuing a unique project, we are committed to exploring solutions that create value for your practice. We support the collaboration of both primary care and specialists working together to take care of all the needs of their patients.
Marketing and Physician Services
Our Marketing and Physician Services departments help practices thrive through strategic marketing and personalized physician support, driving visibility, efficiency, and a seamless provider experience. We support practice growth and branding through digital and print marketing, community outreach, and unified branding, while targeted SEO, SEM, and geofencing campaigns help attract the right patients. Automated surveys and reviews strengthen reputation and patient retention, while our in-house creative team provides design and production for flyers, websites, videos, signage, and social media. We also provide personalized physician support for authorizations, workflows, and provider tools, along with essential resources, training, and cross-departmental collaboration.
Contracting and Managed Care
Our Contracting and Managed Care departments leverage our expertise and size to negotiate payer agreements on behalf of affiliated providers, securing opportunities that may be unavailable to individual practices. This group-based approach provides greater negotiating power, stronger reimbursement rates, and improved financial stability for physicians. In fact, our physicians have seen rates more than double over the past 10 years, helping practices remain competitive and financially sustainable.
Human Resources
Our Human Resources department supports the entire employee lifecycle, providing expertise in recruiting, onboarding, payroll, benefits, compensation, compliance, performance management, training, and employee relations. By leveraging advanced HR technology and data-driven recruiting tools, we streamline workforce operations and provide responsive, proactive support. For physicians, this means less time spent managing HR and staffing challenges, easier access to top talent, and greater confidence that their teams are supported, allowing them to focus more on delivering exceptional patient care.
Information Technology
Our IT department provides secure, reliable technology services that support regulatory compliance, efficient clinical workflows, and ongoing innovation across the organization. Core services include service desk support; user, device, and software lifecycle management; cybersecurity, risk management, and identity and access controls; email security; infrastructure, network, and telecommunications administration; backup and disaster recovery; and monitoring of critical systems. We also support Practice Management and EHR systems, manage integration and data exchange across clinical and business applications, and lead infrastructure modernization, system implementations, vendor management, technology strategy, and lifecycle planning. Our goal is to simplify information systems management so our physicians can focus on their patients.
Financial Management
Our Finance department provides comprehensive financial oversight, including general ledger and financial reporting, accounts payable, payroll coordination, cash management, tax filings, 1099s/W-2s, pension administration support, insurance and workers’ compensation coordination, banking setup, and financial analysis and reporting. We also assist with annual tax preparation, compliance requirements, governmental applications, and other financial needs. This allows physicians to spend less time managing financial responsibilities and more time focused on patient care. Our support provides clear financial insight, promotes compliance and timely payments, and gives physicians access to experienced financial professionals without the need to manage these functions themselves.
Revenue Cycle Management & Business Office Services
Our RCM and Business Office departments help practices maintain a healthy, efficient revenue cycle by submitting accurate claims, proactively managing accounts receivable, resolving denials and underpayments, and ensuring timely payment posting and deposit reconciliation. We also manage patient balances, reduce aging accounts, and maintain compliance with payer requirements and billing regulations while providing transparent financial reporting. For physicians, this means getting paid more quickly and accurately for the care they provide, reducing lost or delayed revenue, improving visibility into their practice’s financial performance, and minimizing the time they spend dealing with billing and collections.
Credentialing
Our Physician Credentialing department oversees the full credentialing and recredentialing process to ensure providers are enrolled with health plans. We manage documentation, submissions, tracking, and ongoing monitoring to prevent lapses or delays. This reduces administrative burdens for physicians, helps ensure faster enrollment, and provides confidence that they can continue seeing patients while receiving timely reimbursement.
Testimonials from Physicians
"The hiring of Sante for Practice Management services was a turning point in my practice. I should have taken this step much earlier. "
- Tejinder Sandhu, M.D.
Retired Physician Central Valley OB/GYN Medical Group
"After working with Sante for the past 12 years, I have truly valued the support and success they have provided to my practice. In addition to the crucial services Sante provides, much of my positive experience is a direct reflection of the exceptional work of my practice manager and billing manager, whose dedication, expertise and responsiveness have been instrumental to our success. Their commitment to my practice and patients has made them invaluable partners throughout our long-standing relationship with Sante."
-Benjamin Steinberg, DO
UroGynecology Specialty Center
“I have had the pleasure of working with Kara Herderich for nearly a decade. One of my earliest memories of working with her dates back to 2017, when she and her team helped us launch a medical spa alongside our traditional insurance-based OB/GYN practice. It was a very different side of medicine and required a completely different approach to marketing. Kara understood that from the beginning.
At our very first luncheon, we exceeded our anticipated sales by more than 200%. That success was largely a reflection of the planning, marketing, and execution Kara and her team put behind the event.
What I have appreciated most over the years is that Kara does not take a cookie-cutter approach to marketing. She takes the time to understand what you are trying to build and finds ways to communicate what makes your practice or business unique. Since that initial project, I have worked with her as I have grown my gynecologic surgical practice and developed a strong perimenopause and menopause brand.
As a busy physician and business owner, I don’t have time to sort through every marketing opportunity that comes my way. Kara understands that. She is very good at identifying and curating opportunities that are actually worth my time and have the potential to move the business forward. There is very little fluff. Our conversations are productive, her efforts are coordinated, and when she tells you something is going to get done, it gets done.
I was also recently honored to attend a fundraising event that Kara helped organize, and her attention to detail was evident everywhere. At dinner, I noticed that even the bread rolls had the event logo on them. It was such a small detail, but it made an impression on me. My thought was, if this much attention was paid to the dinner roll, imagine the level of thought that went into the entire event. And that really sums up Kara.
I have worked with many people in marketing over the years, and unfortunately, this is an industry where it is easy to make big promises and much harder to deliver on them. My experience with Kara has been the opposite. She is creative, dependable, organized, and a true professional. After many years of working together across several different aspects of my practice, I can genuinely say that I have never been disappointed in the care and attention she has given to my business and its marketing needs.
I would recommend Kara without hesitation.”
-Adanna Ikedilo, MD
“CMP provides the structure I like with provider autonomy. We work with quality people when it comes to providers, staff and administration.”
-CMP Physician
“Accessible, good reputation, with a well-connected specialist network.”
-CMP Physician